Shipping Information

Redstoke & Heath proudly partners with several suppliers, part of global productions and delivery networks, to ensure your order is printed and shipped as close to you as possible minimising delivery time, cost, and environmental impact.

1. Production & Fulfilment Time

Once you place your order, it is automatically sent to one of our trusted fulfilment partners. Our products are made to order, ensuring quality and sustainability.

  • Production Time: 1–3 business days

  • Shipping Time: Varies by destination (see below)

2. Shipping Times by Region

Below are typical estimated delivery times after production:

Region Estimated Delivery Time
United Kingdom 2–5 business days
Europe 3–7 business days
United States 3–6 business days
Canada 4–8 business days
Australia & NZ 4–9 business days
Rest of World 7–14 business days

Please note these are estimates and not guaranteed delivery dates. During peak periods (e.g., holidays), slight delays may occur.

3. Tracking Your Order

Once your order has shipped, you'll receive a confirmation email with tracking details (where available). You can use this to monitor your parcel’s progress.

4. Shipping Costs

Shipping rates are calculated at checkout based on your location and the number of items in your order. We aim to keep shipping costs as affordable and transparent as possible.

5. Delivery Partners

Depending on your region, orders may be delivered by local couriers such as:

  • Royal Mail

  • DHL

  • FedEx

  • UPS

  • Local postal services

6. Customs & Duties

For international orders outside the UK, please be aware:

  • You may be subject to customs fees or import duties, depending on your country’s regulations.

  • These charges are the responsibility of the customer and are not included in our product or shipping prices.

7. Delivery Issues

If your order hasn’t arrived within the expected time, please:

  • Check your tracking number

  • Verify your delivery address was correct

  • Contact us at info@redstokeandheath.com if issues persist—we’re happy to help resolve the situation

8. Sustainable Shipping

By working with our suppliers, your order is printed and shipped from a location near you, reducing emissions and shipping distances. It’s one of the ways we support environmentally responsible practices.

For any questions about shipping or delivery, don’t hesitate to reach out to our team:
📧 info@redstokeandheath.com