Terms and Conditions

Terms & Conditions

Effective Date: [Insert Date]
Welcome to Redstoke & Heath. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. About Us

Redstoke & Heath is a British country clothing brand 
Website: www.redstokeandheath.com
Email: info@redstokeandheath.com

2. Use of the Website

By using our website, you confirm that you are at least 18 years old or accessing with the consent of a parent or guardian. You agree not to misuse the website or engage in unlawful activities.

3. Product Information

We make every effort to display our products accurately. Colours may vary slightly depending on your screen settings. All items are subject to availability and we reserve the right to withdraw products at any time.

4. Orders

  • All orders are subject to acceptance and availability.

  • Once you place an order, you will receive a confirmation email.

  • We reserve the right to cancel or refuse any order at our discretion, including for suspected fraud or pricing errors.

5. Pricing & Payment

  • All prices are shown in GBP (£) and include VAT where applicable.

  • Payment must be made at the time of ordering via our secure checkout.

  • We accept major debit and credit cards, PayPal, and other payment methods listed at checkout.

6. Shipping & Delivery

  • We offer standard and express UK delivery. International shipping is also available.

  • Estimated delivery times are provided at checkout but may vary.

  • You are responsible for providing accurate delivery information. We are not liable for delays due to incorrect addresses or circumstances beyond our control.

7. Returns & Refunds

  • You have 14 days from receiving your order to request a return or exchange.

  • Items must be unused, unworn, and in original packaging with all tags attached.

  • Please refer to our Returns Policy for full details on how to return your item.

  • Refunds are processed within 7 working days of receiving the returned goods.

8. Intellectual Property

All content on this website including text, images, logos, and designs is the property of Redstoke & Heath and is protected by intellectual property laws. You may not reproduce or use any content without written permission.

9. Liability

We do our best to ensure our website and products are safe and accurate. However, to the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential loss arising from your use of the site or purchase of our products.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. The latest version will always be available on our website. Continued use of the site after changes constitutes acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

Email: info@redstokeandheath.com